Snout FAQ

What is a Wellness Plan? Is this Pet Insurance?

Wellness plans are not insurance. Instead they are preventative care plans that bundle routine services like exams, vaccines and wellness diagnostic tests into affordable monthly payments. Think of it as a payment plan for all of the recommended services your pet needs every year. We have plans for every life stage – Puppy/Kitten, Adult and Senior – and each plan is tailored to what your pet needs.

Optional Add-On Plans

How does billing work?

Unlimited exams – what does that mean?

Can I use my plan at other clinics?

Can I cancel my plan?

Will my plan renew?

How does billing work?

*Taxes are not included in plan pricing. If there is tax on your invoice your card on file will be charged for tax (unless payment is collected in the clinic) – even if the tax is associated with a plan covered item.

Snout Support Information:

Call/Text: (832) 263-3774

Email: [email protected]

Support Hours: Monday through Friday, 10am – 6pm ET

*If someone is not available to take your call please leave a voicemail and a support member will call you back.

Enroll today!

Ottawa Animal Hospital East: https://admin.snoutplans.com/enroll/ottawa-ah-east

Ottawa Animal Hospital West: https://admin.snoutplans.com/enroll/ottawa-ah-west